AutoGuard Refund & Return Policy

Last Updated: 1st of June 2026

At AutoGuard, we are committed to providing our customers with quality products and transparent service. please review our refund and return policy carefully before placing an order.

Order Cancellations

Customers may request to cancel their order and receive a full refund at any time before the order has been processed and dispatched for shipment.

Once an order has been shipped and is in transit, cancellations and refunds are no longer available.

To request an order cancellation, please contact our support team as soon as possible at [Insert Email].

Refund Eligibility

Refunds may be approved under the following circumstances:

1. Order Not Yet Shipped

If your order has not yet been processed or dispatched, you are eligible for a full refund.

2. Delivery Delays

If your order has not been successfully delivered within 60 days from the date of shipment, you may contact AutoGuard's support team for a full refund

3. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or substantially different from the item ordered, please contact us within 7 days of delivery and provide photographic evidence.

Non-Refundable Circumstances

Refunds will not be issued for:

• Orders that have already been shipped and are currently in transit.
• Incorrect shipping information provided by the customer.
• Delays caused by customs processing, natural disasters, carrier disruptions, or cicumstances beyond AutoGuard's reasonable control.
• Change of mind after an order has been dispatched

Return Policy

Due to the nature of our products and fulfilment process, AutoGuard does not accept returns for change-of-mind purchases.

If a return is approved for a damaged, defective, or incorrect item, return instructions will be provided by our support team.

Refund Processing

Approved refunds will be issued to the original payment method during checkout.

Please allow 5-10 business days for the refund to appear in your account, depending on your payment provider.

Contact Us

For any questions regarding refunds, cancellations, or delivery issues, please contact:

AutoGuard Support

Email: [Insert Support Email]

We appreciate your trust in AutoGuard and are committed to resolving any issues fairly and promptly.